OlliesWoollies

Soft felted wearables in pure wool!

Lund, Sweden

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OlliesWoollies

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Shop policies

Last updated on May 9, 2022

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to Ollies Woollies, a small spare-time business, run by me Catherine Svensson and based in the southernmost part of Sweden.

I create crocheted and fulled* jewelry that I myself like to wear. All items are handmade by me using 100% wool. My jewelry contains no wire which makes it soft and manageable. The wool is really soft and – assuming you don’t have very sensitive skin – can be worn on bare skin without itching. All my products are hand washable (cold water, air dry) and care instructions are included with your item.

Each item is made on demand, with great care and finish to ensure a high quality product. Due to the handmade nature of my jewelry, ever so slight variations from the item pictured may occur.

I work in a smoke-free and pet friendly environment.

*Fulling means that the item, after crocheting, is washed in alternating hot and cold water, during which it’s agitated intensely. This process shocks the fibers causing the wool to shrink and leaving a product where the individual stitches are barely visible.

Feel free to convo me with any questions you may have!

Curious about me?
Have a peek at "My Day is Friday", on HeliS blog: http://mydayisfriday.blogspot.com/2010/09/friday-is-my-day-ollies-woollies.html
Thanks for featuring me and my day, Heli :D

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I accept payment through PayPal only. I do expect you to pay when you order. If you for any reason are not able to do so, or are having a problem with PayPal, please convo me and I will do all I can to help you out. Payment must be made in full and have cleared before items are shipped.

All payments are in US Dollars.

PLEASE NOTE! The "Other" payment option is reserved for Swedish buyers only, who use Swedish bank transfers or other methods of paying.

Shipping

I ship worldwide through Sweden Post via Air Mail. I will always let you know when I have shipped your order. Once it has left my care I can not take any responsibility if undelivered. If you would like insurance and/or track-ability, please convo me prior to ordering, and I’ll specify the extra cost.

I usually try to ship within 7 days, assuming payment has cleared, with the exception of weekends and holidays. If I for some reason can’t do this, I’ll let you know through a convo.

Estimated shipping time (as stated by Sweden Post):

Sweden 3-5 days
Europe 5-7 days
Everywhere else 7-14 days

To keep your package light-weight and shipping costs to a minimum, items are nicely packaged in a thick envelope or wrapped in tissue paper and shipped in a padded envelope. If you would like your items to be gift-wrapped (free of charge) please let me know in ‘message to seller’ on check-out, or send me a convo.

If your Etsy and PayPal address differ, please let me know which one to use in ‘message to seller’ during checkout. If you do not notify me the item will be shipped to your Etsy address.

Additional policies and FAQs

CUSTOM ORDERS
Custom orders are always welcome! Send me a convo with your wishes and I’ll let you know if it can be done, how long it will take to make and what the price will be. If you decide you want it, I’ll make a special listing for you.

FEEDBACK & COMMUNICATION
I leave feedback as soon as I have shipped your order. I do of course love the feedback from you too!

I primarily use Etsy’s convo-system when communicating with customers. Please do check your account regularly a couple of days after a purchase, in case I need additional information from you regarding your order, such as color-choice or sizing.

SVENSKA KÖPARE (SWEDISH CUSTOMERS ONLY):
Svenska köpare har 14 dagars öppet köp. Kontakta mig innan du returnerar varan, företrädesvis via Etsys convo-system. Vid retur skall varan naturligtvis vara i ursprungligt skick och oanvänd.

Jag föredrar betalning via PayPal. Du behöver inte ha ett PayPal konto för att handla, bara ett giltigt betalkort, tex VISA eller Mastercard. Har du problem med PayPal, kontakta mig för betalning via bankgiro istället.